Service Desk Lead with Security Clearance
Summary
Lead a security-cleared service desk team handling enterprise IT support, ticketing, escalations, and SLA-driven troubleshooting in Huntsville.
Location: Huntsville, AL Required Clearance: SECRET Required Education: Bachelor's degree in information technology, computer science, information systems, or a related field; equivalent relevant experience may be considered. Required Experience: Senior IT support or service-desk experience leading customer-facing technical support operations, ticket management, escalation, SLA performance, troubleshooting, and support metrics in an enterprise environment. Position Description PingWind is seeki…