Service Desk Support Officer | Broome, Karratha or South Hedland

Salary: $89,464 – $96,043pa + benefits

Permanent full-time appointment

Based at our Broome, Karratha or South Hedland locations

Work Benefits

At NR TAFE, you can have a challenging and rewarding career. In exchange for your skills, passion and commitment, we offer a range of benefits including:

• Relocation allowance between the ranges of $6,500 and $8,500 depending on locality, if relocating from another region within Western Australia.

• Subsidised Housing with rent from $264 - $532 weekly depending on the category of the property (subject to availability and eligibility).

• District Allowance from $7,436 - $18,898 per annum.

• Generous travel subsidy from $1,885 for yourself and your dependents plus additional travelling time each year.

• Air-conditioning subsidy to offset a proportion of your power bills during applicable months.

• Five weeks paid leave and the option to accrue an additional two weeks leave each year by working a 39-hour week.

• Flexible working arrangements (subject to operational needs)

Job Role

The role of the Service Desk Operator is to maintain computer systems and provides technical support for software and hardware. Provides assistance to staff on the use of software and hardware.

For Further Job-Related Information

Please contact Byron Schaffer, Service Desk Coordinator on (08) 9192 9112 or email byron.schaffer@nrtafe.wa.edu.au

Find out about North Regional TAFE please visit our website www.northregionaltafe.wa.edu.au

How to apply

Please ensure you review the Job Description Form (attached to the advert on JobsWA) for further information about the requirements of the position. This information will assist you with the preparation of your application.

To read the full advertisement and submit your application click the Apply icon, which will direct you to Jobs WA or go to - www.jobs.wa.gov.au

We require you to submit:

• A comprehensive Resume including two professional referees

• A brief covering letter not exceeding two pages demonstrating your skills and experience against the requirements of the position as outlined in the JDF

Please ensure you allow sufficient time to submit your application, as late applications will not be accepted.

Applications close Friday 30 October 2026 at 4:00pm (WST).

North Regional TAFE is committed to equal employment opportunity and embraces diversity and inclusion within its workforce. People from diverse backgrounds including people with disabilities, Aboriginal and Torres Strait Islander people and people from culturally diverse backgrounds are encouraged to apply.