Service Desk Team Leader
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Summary
Leads a busy IT service desk team in London, overseeing ticket flow, client communication and team performance using Freshservice. The role suits someone with service desk leadership or dispatch experience and strong IT support knowledge.
Service Desk Team Leader Lead a busy IT support function where ticket flow, client communication and team performance matter. This role suits someone with service desk leadership or dispatch experience, strong IT support knowledge and Freshservice proficiency. If you’ve also worked in the following roles, we’d also like to hear from you: IT Service Desk Manager, Service Desk Manager, Helpdesk Team Leader, IT Support Team Leader, Technical Support Team Leader, Service Desk Lead, Helpdesk Manager…