Service Desk Technician

GovCIO LLC seeks a Service Desk Technician to support federal customers with reliable, secure IT services. In this mission-driven role, you’ll provide first-line support for hardware, software, networks, and accounts, resolving tickets via phone, chat, and email. You’ll troubleshoot issues, escalate complex incidents, and document solutions while following ITIL and federal security standards. Work with modern tools in a collaborative, fast-paced environment, grow your skills through training an…