Service Desk Technician (Washington, DC) with Security Clearance

Position Title: Help Desk Technician Client: National Defense University Location: Washington, DC Clearance: Secret Certifications: IAT II Tier 2 Helpdesk Technician We are seeking a Tier 2 Helpdesk Technician to provide advanced technical support for end users and business systems. This role handles escalated issues from Tier 1, troubleshoots hardware, software, and network problems, and ensures timely resolution with minimal disruption. Key Responsibilities: • Resolve escalated tickets involv…