Service Engineer, REF
Main Tasks
Duties and responsibilities include but are not limited to:
- Support high quality after-sales service to satisfy customers 70%
Handle technical inquire and provide instruments installation, de-installation, maintanence, troubleshooting and repair
- Provide effective communication to customer and visiting VIP customers 20%
- Handling service quotation, service contract and collect service AR. 10%
- Perform other related duties and responsibilities as assigned
Requirements
Education
- Bachelor degree in science and engineering
Experience
- Relevant working experience in development, technology, production or service of medical instrument field
- 4 years experience in engineering
- 2 years experience in related field is preferred
Other skills Logical thinking
- Good Customer Sense
- Excellent communication skills
- English and Chinese language skills: Proficient in writing and reading, CET-4
- Use of computer software and data processing applications relevant to technical techniques
Your ZEISS Recruiting Team