Service Improvement Analyst
Summary
Analyzes and improves IT service processes, ensuring consistency and quality for NEC’s clients, focusing on data, procedures, and operational metrics in an in-house enterprise environment.
NEC Australia is looking for a detail-driven Service Improvement Analyst to join our Service Enablement team. This is a permanent opportunity for someone ready to make an immediate impact on the quality and consistency of the services we deliver to our clients. The Role Reporting to the Service Enablement Manager, you'll monitor and report on the quality of processes, procedures, data and information that keep service delivery running smoothly for NEC's clients, including the Northern Territory…