Service Intern

Are you eager to gain hands-on experience in delivering real-world AI projects from concept to go-live?

Do you want to be part of a structured learning path that builds your skills toward ownership in enterprise AI delivery?

SoftwareOne is a global leader in cloud and software services. In this role, you will support end‑to‑end AI project delivery, including requirement intake, prototyping, testing, documentation, and go‑live assistance. This role provides hands‑on exposure to enterprise AI delivery practices and a structured learning path toward growth and ownership

Key responsibilities:

• Participate in the full AI delivery lifecycle: requirement clarification, test plan design, UAT support, and release documentation
• Build quick prototypes/demos for LLM/Agent scenarios; assist consultants with solution walkthroughs and client enablement
• Prepare and maintain project artifacts (BRD/FRD, test cases, runbooks, user guides) with version control and traceability
• Help coordinate stakeholders (consultants, solution architects, vendors) and track issues, risks, and follow‑ups in project tools
• Support knowledge transfer sessions and post‑go‑live checks; summarize lessons learned for continuous improvement