Service Manager – New Genesis Dealership

Lead the Launch of a Luxury Service Operation

The Hanania Automotive Group is seeking an experienced and driven Service Manager to lead the service department at our new Genesis dealership. This is a unique opportunity to build and develop a high-performing team while delivering the exceptional customer experience expected from a world-class luxury automotive brand.

As Service Manager, you will be responsible for overseeing daily operations, driving profitability, developing employees, and ensuring the highest levels of customer satisfaction and service excellence.

The Hanania Advantage

At Hanania Automotive Group, we invest in our leaders and provide opportunities for long-term success.

• Competitive Compensation Package
• Performance-Based Bonus Opportunities
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off and Paid Holidays
• Employee Vehicle Purchase Program
• Employee Discounts
• Ongoing Professional Development and Manufacturer Training
• Advancement Opportunities Across a Growing Dealer Group

Responsibilities

• Manage all aspects of the service department's daily operations.
• Recruit, train, mentor, and develop service advisors, technicians, and support staff.
• Monitor department performance, productivity, and profitability goals.
• Ensure outstanding customer satisfaction and retention.
• Maintain compliance with Genesis policies, warranty procedures, and dealership standards.
• Review and manage repair order quality, technician efficiency, and shop productivity.
• Foster a positive, team-oriented culture focused on accountability and continuous improvement.
• Analyze departmental reports and implement strategies to achieve operational objectives.
• Maintain a safe, organized, and professional service environment.