Service Supervisor

Basic Function:

To preserve and maintain the physical facilities and grounds within the community so they are safe and aesthetically appealing to residents and prospective residents. Assists in all aspects of the community's maintenance, including grounds, custodial, preventive, corrective, deferred and emergency maintenance. Assists Community Manager in performing his or her duties.

Principle Responsibilities:

The activities listed below are not all inclusive; however, they are indicative of the type of activities normally performed by the Service Supervisor. Other duties may be assigned.

Essential Functions:

1. Provides service to residents in a prompt and professional manner.
2. Establishes daily work schedules for maintenance staff.
3. Follows-up on work assignments for efficient, thorough completion.
4. Establishes emergency maintenance on-call schedule, posts and distributes emergency telephone numbers.
5. Makes regular inspections of the community.
6. Notifies management of maintenance problems and recommended solutions.
7. Assists in the preparation of all maintenance-related records.
8. Meets with Community Manager daily to report on status of all scheduled work.
9. Assists with move-in and move-out procedures.
10. Maintains updated preventive maintenance information (e.g., location of extra parts for appliances, equipment serial numbers, and service telephone numbers).
11. Keeps workshop or utility room clean, orderly and safe.
12. Utilizes a preventive maintenance program to minimize cost of maintenance and down time of equipment and maintains an adequate inventory of all parts, tools and equipment.
13. Obtains competitive pricing on purchases, maintains control through purchase orders, and oversees contract labor.
14. Responsible for interior painting of buildings and amenities.

Approves:

1. Expenditures within the guidelines of the approved budget.
2. Routine service and repair to apartments or common areas.

Develops, Reviews, and/or Submits to Community Manager for Review and Approval:

1. Expenditures in excess of the approved budget.
2. Renovation dealing with structural changes to the community.
3. Special projects.
4. Expenditures for normal service and repairs in excess of the approved budget.