Service Support Senior Coordinator

Brief Job Description:

• Collect pre and post contract documentation related to administrative, tax and safety matters
• Check documentation and data requested by Customers are pertinent and in compliance with Vertiv procedure and policies as well as with Italian legislation
• Provide financial/commercial documents to our customers to update supplier register

Responsibilities and Measurement Criteria with Time investment Needed on Each:

(This will describe the overall core responsibilities of the role, decision making responsibilities etc.)

• Management of Company conformity declaration related to payment of duties
• Request DUVRI by all our customers
• Manages data base of DUVRI received from our customers
• DUVRI analysis
• Introduce necessary variables in our “Piano Operative Sicurezza Vertiv “related to DUVRI
• Delivery to our Customers “Piano Operative Sicurezza Vertiv “, previously set by Company H&S Officer Management and delivery of administrative and safety documentation required by Customers
• Collaboration with CEs for reporting on site add risks that customer have not reported on DUVRI
• Manages and delivering documentation required by customers
• Management of any Company insurance documentation to be provided by Brokers

Qualifications:

Required/ Minimum Qualifications:

• Technical education (degree is nice to have but not a must)
• Excellent written and oral communication skills
• Language skills: Local
• Basic technical knowledge of the Vertiv product portfolio

Additional / Preferred Qualifications: -

• None

Physical & Environmental Requirements: - (To be used majorly for manufacturing jobs.)

• Disciplined and dynamic.
• Organizational skills
• Customer Awareness
• Ability to positively interact with Customers, all the levels of the Company organization and outside bodies / authorities.

Time Travel Needed:

• None