Service Technician - Gates
Position Summary
The Service Technician is responsible for the repair, maintenance, and troubleshooting of commercial and residential gate systems, barrier arms, and access control equipment. This role requires strong mechanical and electrical aptitude, the ability to diagnose issues in the field, and a commitment to delivering high-quality service and customer satisfaction.
Key Responsibilities
Diagnose, repair, and maintain automatic gates, barrier arms, and access control systems
Perform preventative maintenance on mechanical and electronic components
Troubleshoot electrical systems including low-voltage wiring, control boards, keypads, card readers, and intercom systems
Service operators, hinges, rollers, tracks, and related hardware
Install and program access control systems as needed (keypads, fobs, telephone entry, etc.)
Respond to service calls in a timely and professional manner
Document work performed, parts used, and recommendations for repairs or replacements
Communicate effectively with customers regarding system issues and solutions
Ensure all work complies with safety standards and company procedures
Maintain service vehicle, tools, and inventory
Qualifications
2+ years of experience in gate systems, access control, or related field (doors, low voltage, electrical, or mechanical service)
Strong troubleshooting skills in mechanical and electrical systems
Knowledge of low-voltage systems and basic electrical principles
Ability to read schematics and technical manuals
Valid driver’s license with a clean driving record
Ability to work independently and manage time effectively
Preferred Qualifications
Experience with commercial gate operators and barrier systems
Familiarity with major access control brands and systems
Welding or fabrication experience (a plus)
OSHA or safety certifications
Physical Requirements
Ability to lift 50+ lbs
Ability to work outdoors in various weather conditions
Frequent bending, climbing, and standing
Comfortable using hand and power tools