Service Technician
Purpose:
The Service Technician performs diagnostics, maintenance, and repair work on customer-owned and dealership-owned agricultural and turf equipment. This position supports customers by helping ensure equipment operates safely, efficiently, and reliably. The Service Technician follows established procedures, completes required documentation, participates in technical training, and maintains a safe and organized work environment.
Responsibilities:
- Perform basic diagnostics, maintenance, and repair work on agricultural and turf equipment.
- Diagnose and repair established precision technology products and related systems as assigned.
- Follow manufacturer technical manuals, dealership procedures, and service standards when completing repairs.
- Participate in required training programs to develop technical skills and maintain current product knowledge.
- Maintain working knowledge of equipment, technologies, and competitive products relevant to the role.
- Complete required service documentation, reports, work orders, and other records accurately and on time.
- Accurately record labor hours and materials used for assigned work.
- Maintain tools, service equipment, vehicles, and inventory in proper working condition.
- Keep work areas clean, organized, and safe.
- Follow all safety policies, procedures, and regulatory requirements.
- Communicate effectively with supervisors and team members regarding repair status, equipment concerns, and service needs.
- Perform other job-related duties as assigned.