Service Technician I (2474)

Department: Operations

Job Summary:

The Service Technician will provide hands-on construction support and oversight for the Fleet team. Working both alongside teammates and, often independently, this role is a crucial part of ensuring projects are completed on time, in spec, on budget, and in top condition to exceed customer expectations. The Service Technician reports to the Production Manager.

Job Responsibilities:

• Adhere to Wilmot’s Safety protocols, reporting on malfunctions of equipment and/or safety concerns within Wilmot yard.
• Perform repairs to mobile trailers and storage containers including framing and basic carpentry, electrical, painting, flooring, plumbing, and all other facets of modular building repair
• Provide backup for Quality Technician to perform inspections of returned leased buildings to determine repair scope of work
• Provide backup for reporting on inventory levels of all equipment/tools/parts/VAPS needed for service tasks and for reorder purposes
• Provide courteous customer service as needed with our internal departments
• Ensure trailers are ready for scheduled delivery dates adhering to Wilmot’s high quality standards
• Perform HVAC system checks and maintenance per company guidelines, as qualified
• Clean, repair and ensure all modular units are in excellent condition
• Other duties as assigned, being that this position description is intended to be a general overview of the role’s responsibilities and the work performed
• Maintain the 5S methodology (Sort, Set in order, Shine, Standardize, and Sustain) in the workspace to enhance efficiency and safety.
• Report on any deficiencies of workspace 5S principles and work with Production Manager to make necessary adjustments.
• Attend and participate in safety meetings and training sessions.
• Communicate effectively with coworkers, supervisors, and other departments to ensure smooth operations.
• Provide feedback and suggestions for process improvements to optimize efficiency and safety.
• Other duties as assigned, being that this position description is intended to be a general overview of the role’s responsibilities and the work performed

Service Technician Tiers:

Service Tech I – 1+ specialty skill demonstrated

Service Tech II – 2+ specialty skills demonstrated

Service Tech III – 3+ specialty skilled demonstrated with ability to train other Service Techs

Service Tech IV – Certified specialty skill, ability to train other Service Techs