Service Technician
Summary
On-site technician installs, repairs, and maintains industrial cleaning machines, performing diagnostics, preventive maintenance, and customer coaching in Singapore.
Role Summary
Install, commission, diagnose and repair cleaning machines including autonomous cleaning machines. The role combines hands-on technical work at field sites as well as regional exposure.
Key Responsibilities
- Service & Repair: Perform on-site diagnostics, repairs, and calibrations on Nilfisk floorcare machines
- Preventive Maintenance: Execute scheduled PMs, change wear parts, verify combustion/heating performance, and document findings with photos and checklists.
- Diagnostics & Root Cause: Use electrical schematics, pressure/flow/temperature measurements, and error logs to identify root cause
- Customer Experience: Explain work performed, coach operators on correct use and daily care, and capture feedback; escalate product issues with clear evidence.
- Parts & Inventory: Manage van stock and returns; create accurate parts quotes and ensure timely ordering/consumption booking.
- Documentation: Complete service reports, checklists, photos, serial within 24hrs
- To perform ad-hoc tasks as assigned from time to time.
Job Requirements
- Diploma/Certificate in Electrical/Electronic/Mechanical Engineering or related field (or equivalent experience).
- 0-2 years field service experience with industrial/commercial equipment
- Working knowledge of single/three-phase systems, low-voltage controls, sensors, relays, contactors, burners, pumps, and hydraulics.
- Ability to read electrical/mechanical schematics and interpret error codes.
- Candidates without experience are welcomed to apply.