Servicenow Architect-ITOM
Summary
The ServiceNow ITOM Architect will lead the design and implementation of enterprise-scale ITOM solutions, including Discovery, Service Mapping, and AIOps. The role involves collaborating with cross-functional teams to define ITOM roadmaps and target-state architectures.
ServiceNow ITOM Architect Key Responsibilities Lead the architecture, design, and implementation of enterprise-scale ServiceNow ITOM solutions, including Discovery, Service Mapping, Event Management, Cloud Discovery, AIOps, and CMDB . Collaborate with business stakeholders, infrastructure teams, cloud teams, network teams, application owners, and operations leaders to define the ITOM roadmap and target-state architecture. Conduct architecture workshops to understand current-state processes, tec…