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Syntax Consultancy Ltd

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ServiceNow Architect

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Description

Salary: £? - ? per year

Requirements:
  • Strong ServiceNow ITSM experience plus expertise in at least two other ServiceNow modules, such as ITOM, ITAM, HRSD, CSM, GRC, SecOps, or TSOM
  • Proven expertise in ServiceNow integrations, including REST, SOAP, APIs, and MID Servers
  • Experience with ServiceNow scripting, including JavaScript, Glide, and Flow Designer
  • Experience with the ServiceNow data model
  • Experience designing and implementing CMDB and Discovery
  • ServiceNow certifications preferred: CSA, CIS, CAD, CTA
Responsibilities:
  • Lead ServiceNow architecture design and implementation across modules including ITSM, ITOM, ITAM, HRSD, CSM, GRC, SecOps, and custom applications
  • Act as the technical authority on ServiceNow architecture, design, and best practices
  • Define and drive the overall platform strategy, roadmap, and governance
  • Ensure platform scalability, security, performance, and integration with other enterprise systems
  • Provide technical leadership in solution design workshops, architecture reviews, and governance boards
  • Work closely with key stakeholders, business analysts, and development teams to align solutions with business objectives
Technologies:
  • CMDB
  • Flow
  • ITSM
  • JavaScript
  • REST
  • SOAP
  • Security
  • ServiceNow
  • Architect

More:

We are a global IT consultancy supporting a telecoms end client on a ServiceNow solutions project. This is a 3-month contract based in London with a hybrid working arrangement of 3 days remote and 2 days in the office. The role starts as soon as possible in July 2026 and sits outside IR35.

last updated 43 week of 2026

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