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We are seeking a skilled ServiceNow Developer to join our dynamic team. The ideal candidate will have a strong background in IT Operations Management (ITOM) and experience with Service Mapping and Event Management within the ServiceNow platform. As a ServiceNow Developer, you will be responsible for designing, developing, and implementing solutions that enhance our IT service management capabilities.
Key Responsibilities:
- Collaborate with stakeholders to gather requirements and translate them into technical specifications.
- Develop and customize ServiceNow applications and modules, ensuring they meet business needs.
- Implement ITOM solutions, focusing on Service Mapping and Event Management to improve operational efficiency.
- Troubleshoot and resolve issues related to ServiceNow applications and integrations.
- Maintain documentation for processes, configurations, and customizations.
- Stay updated with the latest ServiceNow features and best practices to continuously improve our service delivery.
Required Skills:
- Strong experience with ITOM operations, Service Mapping, and Event Management in ServiceNow.
- Proficiency in ServiceNow development, including scripting and integration.
- Excellent problem-solving skills and attention to detail.
- Ability to work collaboratively in a team environment and communicate effectively with technical and non-technical stakeholders.
If you are passionate about leveraging ServiceNow to drive IT service excellence and have the required skills and experience, we encourage you to apply for this exciting opportunity.
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