ServiceNow Developer

BT-418- ServiceNow Developer

Skill Level- Subject Matter Expert

Location- Chantilly

*Please note candidate must work the core hours of 0900 to 1500 hours.*

Required Skills:

• Demonstrates experience with development of ServiceNow applications.
• Demonstrates experience implementing industry best practices and associated technical solutions consistent with accessibility standards.
• Demonstrates experience using agile methodology.
• Demonstrates experience using Jira.
• Demonstrates experience proposing recommendations that provide business value while supporting business goals and objectives, with an emphasis on improving User Experience/User Interface (UX/UI), reducing O&M, increasing quality and speed of delivery, transforming, and modernizing web-based application, system, and service components.
• Demonstrates experience analyzing and documenting web-based application, system, or service components and associated interfaces, including those with databases and web services/APIs to assist in decision-making regarding future development.
• Demonstrate experience interfacing with web-based databases and providing reports generation.
• Demonstrates on-job experience with version control software like Github or Subversion.
• Demonstrates experience in managing Tier 1, Tier 2, and Tier 3 support, using service management systems.
• Demonstrates experience developing IT support documents that include SOPs, digital IT workflows, IT knowledge base, pre and post deployment checklists, IT architectural diagrams, system security plans, and administrative processes.
• Demonstrates experience working with compliance or performance management applications.

Desired Skills:

• Demonstrates experience working with the Sponsor and partner IT organizations.
• Demonstrates experience working with learning applications.
• Demonstrates experience working with language, compliance, and performance management applications.
• Demonstrates experience with cloud technologies.
• Demonstrates experience with networking and platform hosting technologies.
• Demonstrates experience with HTML5, CSS, XML, and JavaScript.
• Demonstrates experience with copyright and accessibility compliance (WCAG 2.0 AA).
• Demonstrates experience with Tableau.