ServiceNow Developer_ITAM(HAM/SAM)
Description
Job Summary
▪ ServiceNow System Administration Certified is mandatory.
▪ Implementation Specialist would be a plus
▪ Should possess good behavioural and communication skills
Job Requirements
- At least 2+ years of SN development experience in ITAM (HAM/SAM) and ITSM modules.
- ITAM (HAM) – Hardware Asset Lifecycle Management, CMDB CI Data Modelling, Asset Discovery & Reconciliation, Hardware Inventory Audits, Asset Depreciation
- ITAM (SAM) – Software License Entitlement & Compliance Management, License Reconciliation (Allocated vs. Consumed), Software Normalization & Publisher Catalog Management, Reclamation Rules, End-of-Life/End-of-Support Tracking
- Expertise in writing JavaScript code and Glide scripting
- Expertise in Service Portal
- Exposure to at least one JavaScript framework like AngularJS or React
- Familiarity with SOA technologies including as REST, SOAP
- Expertise with HTML technologies including HTML, CSS, Bootstrap and AJAX practices
- Expertise on Incident management, Problem management, Change management, Knowledge management, Request Management, and Integrations.
- Experience in coding, object-oriented and modularized software
- Demonstrated aptitude for learning new technologies quickly
- Demonstrated ability to influence and consult (providing options with pros, cons, and risks) around all key technical decisions during project delivery
- Strong interpersonal skills, customer centric attitude, ability to deal with cultural diversity
- Proven team player and team builder
- Experience in designing, developing, scalable and distributed system.
- Strong communication skills (both written and verbal)
Technical Skills Required:
▪ ITSM - Incident Management, Problem Management, Change Management, Knowledge Management, Service Portal, Service Catalog
▪ Client Scripts, UI Policy, UI Scripts, Script Includes, Business Rules, Scheduled Jobs
Education
Completed Bachelors and Masters degree
At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.
Equal Opportunity Employer:
NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.
Why You'll Thrive at NetApp
At NetApp, you won't wait for the perfect moment—you'll make it. The early planning, the extra thought, the bold idea that turns good into great: That's how our people operate and how we continue to push the boundaries of data infrastructure.
NetApp is the trusted partner for organizations transforming data into opportunity. As the only enterprise-grade storage service natively embedded in Google Cloud, AWS, and Microsoft Azure, we empower customers to run everything from traditional workloads to enterprise AI with unmatched performance, resilience, and security.
Our culture
We celebrate mold breakers, bold thinkers, and problem solvers. We reward initiative, impact, and ownership. We provide flexibility so you can balance professional ambition with your personal life. Here, differences are not just welcomed—they drive everything we do.
If you're ready to innovate, rise to the challenge, and own every moment - make your next move your best one. Apply now.
Submitting an Application
To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
AI Disclosure
For select roles, some stages of our hiring process may use artificial intelligence tools to help evaluate applications and candidate selection. These tools support—rather than replace—human decision-making.