ServiceNow Developer
Summary
Remote ServiceNow developer role: building and maintaining custom scoped applications and ITSM workflows on the ServiceNow platform — using the NOW SDK, ServiceNow Fluent, JavaScript, Java, and REST integrations — while supporting modules like incident, change, and service catalog management. Advanced English required.
ServiceNow Developer
JHands-on experience with the ServiceNow SDK (NOW SDK), including local application initialization,
metadata transformation, and deploying scoped applications from a local IDE (e.g., VS Code).
o Proficiency in ServiceNow Fluent for defining application metadata in code, alongside server-side
JavaScript modules and third-party libraries.
o Experience leveraging Now Assist for Creator (or similar generative AI developer tools) to optimize
development efficiency, code generation, and workflow automation.
o Hands on experience with incident management, problem management, change management, knowledge
management, service catalog, service level management (SLM), workflows and email notifications
o Good understanding of core platform features, flow designer, ACLs, server side APIs and client side APIs
in ServiceNow
o Good knowledge on ATF, reports, dashboards, import sets, transformations, update sets and system
clone, upgrades in ServiceNow
o Hands on experience on development of custom scoped applications
o Java, J2EE, Servlet, JSP, XML, AJAX, SQL, jQuery, JavaScript and any web-based development tools
o Good understanding on ITSM, CSM modules Event Management, Integrations, Orchestration
o Hands on experience on working with Rest API’s
o A fair understanding of MID Server Configuration, CMDB, discovery and asset management
o Good knowledge and experience on debugging, troubleshooting mechanisms in ServiceNow
o Demonstrated success at delivery of assignments with tight deadline.
o Ability to work independently, but strong team player with experience of working as part of a global team.
o Self-starter mind set with the ability to share ideas, identify and drive opportunities.
o Strong problem analysis skills to include the use of mathematical concepts to validate results
o Strong analytical skills with the ability to collect, organize, disseminate, and present significant amounts of
information with an attention to detail
o Clear and concise communication with superior written and verbal communication skills.
o Manage and prioritize work effectively with minimal supervision
o Must have good verbal and written communication skills with ability to articulate the technical and
functional aspects of the problem to senior stakeholders.
o Coordinate and solve complex technical data and transformation issues.
o Obtain and analyze/interpret business requirements to purpose sustainable solutions in Service Now.
o Answer “how to” technical and application configuration questions.
o Develop, maintain, and execute reports to ensure system operation meets performance targets.
o Create and maintain system design and operations documentation
remote
advance english