ServiceNow HRSD Architect
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Summary
A ServiceNow HRSD Architect designs end-to-end HR Service Delivery solutions on ServiceNow (HRSD, Employee Center Pro, Now Assist, Virtual Agent, AI Search, Integration Hub, Flow Designer) integrated with SuccessFactors and SAP HCM. Day to day they translate business needs into buildable stories for offshore vendor teams, direct delivery against the design, and challenge scope around licensing, te
What the role delivers: Architecture across the landscape - end-to-end design on ServiceNow (HRSD, Employee Center Pro, Now Assist / Virtual Agent, AI Search, Integration Hub, Flow Designer) and how it connects to SuccessFactors, SAP and analytics. Owns how the pieces fit, not just the ServiceNow box. Translation, both directions - business need into unambiguous, buildable stories for offshore teams; technical trade-offs back into plain language so functional owners see the second-order consequ…