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XPT Software Australia Pty

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ServiceNow ITSM Architect

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Summary

Designs and delivers end-to-end ServiceNow ITSM solutions: leads customer discovery workshops, gathers requirements from business and IT stakeholders, and architects scalable ServiceNow implementations aligned with business objectives. Core tech: ServiceNow ITSM.

Position: ServiceNow ITSM Architect Role Overview We are seeking an experienced ServiceNow ITSM Architect with strong expertise in leading customer discovery workshops, requirement gathering, solution architecture, and end-to-end ServiceNow ITSM implementations. The ideal candidate will engage with business and IT stakeholders to understand current processes, identify transformation opportunities, and design scalable ServiceNow solutions aligned with business objectives. Key Responsibilities Di…

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