ServiceNow platform Architect (m/f) - Hybrid (Brussels)
Summary
Match Profiler is recruiting a ServiceNow Platform Architect for a hybrid role in Brussels, embedded with its client's team. Day to day: leading ServiceNow ITSM implementations, migrations, upgrades and third-party integrations, mentoring the team, and governing ITIL processes and license compliance.
Match Profiler is an Information Systems consultant who has been working in the national and international market since 1999. We have multidisciplinary skills and IT know-how that allow us to contribute, optimize and progress with our clients.
We are currently recruiting, for integration in our internal team/client, professionals with the following profile:
ServiceNow platform Architect (m/f) - Hybrid (Brussels)
What do you need to have:
Hard Skills:
• Experience as a Senior Technical Lead / Architect.
• Experienced in ITIL Process Definition, Integration Solutions, Architecture level
configurations
• Experienced in leading at least a couple of Implementation projects in ITSM area and
one complete Implementation lifecycle for ServiceNow
• Expertise ServiceNow deployments,
• Experience on integration with other third party tools
• Experience on ITSM migration / consolidations
• Strong work experience and associated for projects like Support, Maintenance,
Migration, Upgrades, Integrations and Implementations
• Mentor and share technical knowledge/guidance to team
• Design technical solutions based on customer requirements and convert to functional
requirements.
• Responsible for reviewing requirements to ensure that they are provided in sufficient
detail to be accurately estimated.
• Very good ITIL process knowledge and ability to evaluate and bring out the correlations
and impacts with respect to customer requirements and ITIL / industry standards
• Maintains and reviews license Data in ServiceNow and proactively report on the
compliance slippage.
• Must be certified with ServiceNow Systems Administrator, ServiceNow Implementation
• Specialist and ITIL V3 foundation
• Liaison with ServiceNow Representatives
• Good knowledge of English, both orally as in writing and one of: Dutch or French (both is an asset)
Soft skills
• Good communication
• Team spirit
• Proactivity
• Time management
What we can offer:
• Personalized support from your team
• Your manager will take into consideration your motivations and suggestions
• Victories will be celebrated together
• Your HR and Support Teams will always be available to help
• Constant feedback on your work
• A network of hundreds of partnerships with companies from numerous sectors that offer you exclusive discounts (health, well-being, travel, gastronomy, culture, leisure, training, etc)
• And, of course, many gatherings and social events