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INTELLICS GLOBAL SERVICES PRIVATE LIMITED

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ServiceNow Platform Engineer

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Summary

Designs, develops, and configures ServiceNow solutions to strengthen IT Service Management: building workflows and automation, integrating systems, optimizing existing configurations, and providing ITSM support and troubleshooting. Core tech: ServiceNow platform, ITSM processes, data modeling, integrations, and security best practices.

We are seeking a skilled ServiceNow Platform Engineer to join our dynamic team in Maharashtra. The ideal candidate will have a strong background in ServiceNow and IT Service Management (ITSM) principles, with a focus on platform fundamentals, data modeling, and configuration. As a ServiceNow Platform Engineer, you will be responsible for developing and integrating solutions that enhance our ITSM capabilities, ensuring security and compliance throughout the process. Key Responsibilities: - Design, develop, and implement ServiceNow solutions that meet business requirements. - Collaborate with cross-functional teams to gather requirements and translate them into technical specifications. - Configure and customize ServiceNow applications and modules, including workflows and automation processes. - Maintain and optimize existing ServiceNow configurations and integrations to improve performance and user experience. - Provide ITSM support and troubleshooting for ServiceNow-related issues. - Ensure security best practices are followed in all development and integration activities. - Stay updated with the latest ServiceNow features and enhancements to continuously improve platform capabilities. Required Skills: - Strong understanding of ServiceNow platform fundamentals and ITSM processes. - Proficiency in data modeling and configuration within ServiceNow. - Experience with workflow and automation development. - Knowledge of integration techniques and security protocols. - Familiarity with SRE principles and practices. - Excellent problem-solving skills and attention to detail. - Strong communication and collaboration skills to work effectively with various stakeholders. If you are passionate about leveraging technology to improve IT service delivery and have the required skills and experience, we encourage you to apply for this exciting opportunity.

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