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ServiceNow technical Architect Remote Contract opportunity Key Responsibilities: Serve as the technical architect for implementation and adoption of the Serval AI platform. Understand Serval capabilities including Catalyst, Help Desk Agent, Proactive Agents, ITSM, workflows, skills, access management and integrations. Design enterprise-grade AI and agentic automation architectures using Serval. Identify high-value automation opportunities by analyzing existing IT service management processes, t…
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