Services Project Manager 3
Summary
Lead and grow the China Marine Lifecycle Service business through strategic planning, pricing management, market expansion, customer relationship management, and team leadership in the marine aftermarket industry.
In This Role, Your Responsibilities Will Be:
- Drive profitable growth of the China Marine Lifecycle Service business through strategic planning, pricing management, market expansion, and portfolio development.
- Enhance customer satisfaction and loyalty across China and Hong Kong by implementing customer-centric service models and strengthening customer relationships.
- Lead, develop, and motivate a high-performing service organization, including talent development, performance management, and team engagement.
- Optimize operational efficiency through process improvement, KPI management, digital tool adoption, and cross-functional collaboration.
- Monitor market trends, customer needs, and competitor activities to identify business opportunities and risks.
- Drive innovation and continuous improvement initiatives, leveraging global collaboration and best practice sharing.
- Promote a strong culture of safety, compliance, sustainability, and responsible business practices across service operations.
- Participate actively in global matrix leadership teams and contribute to regional and global business objectives.
Who You Are:
- A customer-focused leader who balances commercial growth with operational excellence.
- A strategic thinker who can translate market opportunities into actionable business plans.
- A collaborative people leader who develops talent and builds high-performing teams.
- A proactive problem solver with strong business judgment and decision-making capability.
- An individual who embraces innovation, continuous improvement, and change management.
- A communicator who can effectively engage customers, employees, and global stakeholders.
For This Role, You Will Need:
- Bachelor's degree in Business Administration, Engineering, or a related field.
- Minimum 5 years of experience in a similar leadership role, preferably within the marine, aftermarket, or service industry.
- Strong commercial acumen with proven ability to drive revenue growth and profitability.
- Experience managing pricing strategies, service offerings, and business performance metrics.
- Strong negotiation, communication, and stakeholder management skills.
- Fluency in English, both written and spoken.
- Strong analytical, problem-solving, and organizational skills.
- Ability to lead teams and drive results in a complex matrix organization.
Preferred Qualifications That Set You Apart:
- Experience in the marine lifecycle service or maritime industry.
- Knowledge of AP aftermarket business models and competitive landscape.
- Experience leading multicultural teams and working across global organizations.
- Strong understanding of customer service excellence and operational performance management.
- Demonstrated success in implementing business transformation, process improvement, or innovation initiatives.
- Familiarity with sustainability programs, safety management, and continuous improvement methodologies.
Our Culture & Commitment to You:
At Emerson, we are committed to fostering an inclusive, customer-focused, and performance-driven culture. We value collaboration, innovation, integrity, safety, and continuous improvement. You will have the opportunity to work with global teams, develop your leadership capabilities, and make a meaningful impact on business growth, customer success, and sustainable operations.