Services Support Coordinator I
Key Responsibilities Project Coordination
- Coordinate with engineering, site teams, and vendors for project execution activities
- Track project progress, timelines, and deliverables across multiple sites
- Support manpower planning, material readiness, and execution coordination
- Ensure effective communication across cross-functional teams
Documentation Management (Core Responsibility)
- Coordinate preparation of L2 to L4, SAT, ISAT documentation and HOTO handover packages
- Maintain document registers, trackers, and submission schedules
- Track document status and ensure timely submission and approvals
- Validate completeness and accuracy of documentation as per project requirements
- Ensure document version control, traceability, and audit readiness
Handover & Compliance
- Coordinate preparation of final handover documentation including drawings, test reports, and commissioning records
- Support smooth HOTO execution with complete documentation and approvals
- Ensure compliance with customer specifications and company standards
Service Support & Operations
- Support preventive maintenance planning and service coordination activities
- Track service requests, SLA adherence, and escalation closures
- Assist in implementation of service bulletins and corrective actions
Reporting & Tracking
- Prepare MOMs, action trackers, and project status reports
- Monitor pending actions and follow up for timely closure
- Provide regular updates to management and project stakeholders
Customer & Stakeholder Coordination
- Act as point of contact for documentation-related customer interactions
- Support customer submissions, review comments, and approval tracking
- Coordinate with internal teams and vendors for issue resolution