Introduction:
We are seeking a dynamic individual to join our team as a Shift Manager. In this position, you will be counted on to be a positive leader and to encourage your teammates during each shift. You will be trained to be an expert in front and/or back of the house operations, procedures, and processes and will assist in driving and maintaining high standards. You will also be looked to as a leader in the training and development of staff and in building a culture of excellence. Most importantly, you will have the opportunity to provide genuine care for all our staff and guests and to create a legendary impact on those you encounter during your shift.
Responsibilities:
Assist in the training of new team members as well as the continuous training of existing staff
Assist with answering questions about standards and operations from team members
Assist to ensure high-quality food standards are met
Assist to ensure full, fresh, and clean buffets are maintained
Provide Legendary guest service and lead staff to do the same
Assist in maintaining inventory of all needed supplies (Dough Pull Sheet, Prep Planner, and Salad Bar Stock)
Follow and verify that checklists are utilized for each shift
Assist the management team to cut waste, decrease costs and improve profits.
Qualifications:
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Minimum of 2 years of experience as a shift manager or in a leadership role in the hospitality industry
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Strong leadership and communication skills
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Ability to multitask and handle a high-volume workload
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Strong customer service skills
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Flexibility to work evenings, weekends, and holidays as needed
Perks:
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Competitive salary
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Paid time off
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Medical, dental, and vision insurance
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401(k) retirement plan
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Professional development opportunities
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Positive and supportive work environment