Shift Supervisor/Manager
Posted Updated
Shift Supervisor / Manager
Position Overview: Responsible for ensuring that company goals and priorities and carried out for each shift. Customer service is top priority and this team member has a huge responsibility to help build the business. Must be personable, energetic and able to thrive in a fast paced environment. Must respond positively to constructive criticism.
Accountabilities
- Ensures proper sanitation and food handling
- Food & Beverage Quality Assurance
- Accurate Food Presentation
- Menu Knowledge
- Prepared, in uniform & Punctual for Shift
- Welcoming
- Friendly & Attentive Customer Service
- Responsible Cash Handling
- Service Speed
- Store Events Spokesperson
- Order Accuracy
- Cleanliness
Responsibilities
- Team Player
- Team Communication
- Performs assigned tasks
- Continuous development of food & beverage product knowledge
Knowledge, Skills, Abilities
- Customer Service Skills
- Basic Mathematical Computations Skills
- Ability to maintain Professionalism at all times
- Ability to communicate clearly
- Ability to work well with others
- Ability to multi-task