Shift Supervisor

Responsibilities:

• Team Leadership: Foster a respectful and collaborative team environment by effectively communicating shift priorities, goals, and results. Support the training and development of crew members, providing coaching and feedback as needed.
• Operational Excellence: Ensure adherence to KFC's operational standards, including food safety and quality. Manage food preparation and cleaning processes with speed and accuracy.
• Guest Experience: Deliver exceptional customer service by ensuring friendly interactions, maintaining cleanliness, and serving hot and fresh meals.
• Decision-Making & Problem-Solving: Quickly assess and resolve operational challenges that arise during the shift, ensuring smooth restaurant operations.
• Inventory & Cash Management: Monitor product levels and minimize waste while ensuring accurate cash handling procedures.
• Safety & Compliance: Enforce safety and sanitation guidelines, ensuring compliance with local regulations and KFC’s standards.
• Performance Tracking: Monitor team performance, identifying areas for improvement and recognizing achievements.

Qualifications:

• Previous experience in a supervisory or leadership role within the food service industry.
• Strong communication and interpersonal skills.
• Ability to manage multiple tasks in a fast-paced environment.
• Commitment to upholding KFC's standards and values.