Shop Assistant

Job Summary

You will support daily operations at our gaming centers by assisting customers, operating cashier and booking systems, maintaining a clean environment, explaining games and equipment, and ensuring proper use of gaming facilities for an enjoyable customer experience.

Responsibilities

• Greet and assist customers by responding accurately to basic enquiries to enhance their experience
• Operate cashier, booking, and payment systems efficiently to process transactions and reservations
• Maintain cleanliness, tidiness, and organization of the shop to ensure a welcoming environment
• Explain game rules and equipment usage clearly to customers to facilitate proper play
• Monitor and ensure customers use gaming equipment correctly to prevent damage and ensure safety
• Support daily shop operations by performing assigned tasks to maintain smooth business flow

Preferred competencies and qualifications

• Demonstrate a friendly and polite attitude to foster positive customer interactions
• Show responsibility and punctuality to support reliable shop operations
• Communicate effectively in English to assist customers and team members
• Previous experience in retail or customer service is advantageous but not required; training will be provided