Shop Diesel Technician
Summary
The technician repairs heavy machinery using diagnostic software in a service shop, performing troubleshooting, evaluation, testing, and documentation.
The Heavy Equipment Service Technician will work with service management and primarily be responsible for providing timely and accurate repairs on all brands of heavy machinery. This will include troubleshooting, machine evaluation, repair, testing, and documentation.
Compensation and Benefits
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Competitive pay
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Health, dental and vision insurance
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Company paid short term disability
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Company paid basic life insurance
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Supplemental term life insurance and long term disability
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401k with company match
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Paid time off
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8 paid holidays
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Company uniforms and laundry service provided
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Safety glasses and boot reimbursement
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Annual tool reimbursement
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Continued education, manufacturer hands-on and web-based training
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Career advancement opportunities
Essential Duties and Responsibilities
- Complete repairs on machinery in service shop
- Reference and interpret service, parts, and diagnostic software to determine problems/malfunctions and to verify repair specifications and parts needed
- Meet time requirement guidelines
- Maintain efficiency levels of at least 80% billable time
- Escalate unresolved issues to Technical Communicators for further research and assistance
- Accomplish repair by following parts ordering process, completing service reports, and giving appropriate verbal or written communications
- Model safe work habits and always abide by all safety policies and procedures
- Exhibit a professional appearance and demeanor with customers, managers, and colleagues
- Perform other duties as assigned