Shop Foreman/ Lead Service Technician
Shop Foreman Key Responsibilities:
- Train & Mentor: Act as the primary on-the-floor trainer for apprentice technicians, helping guide and mentor them through complex diagnostic and repair procedures.
- Help with daily shop floor operations
- Quality Control: Inspect and road-test completed vehicles to verify the accuracy of repairs before final sign-off.
- Technical Support: Help technicians diagnose stubborn failures and recommend efficient, correct repair pathways.
Shop Foreman Hands-On Diagnostics & Repair:
- Lead by Example: Maintain high personal productivity by performing complex diagnostics, advanced electrical troubleshooting, and major mechanical repairs.
- Share Knowledge: Stay updated on product changes, technical service bulletins (TSBs), and warranty updates, and disseminate this information to the team.
- Lead Safety Lead: Lead monthly "toolbox meetings" to discuss safety compliance, new repair patterns, and departmental goals.
Shop Foreman Customer & Service Coordination:
- Consult & Advise: Review work requests, identify additional necessary or preventative maintenance, and assist service advisors in explaining technical needs to customers.
- Document Care: Ensure all technician stories, diagnostic steps, and parts used are documented accurately on repair orders.
Shop Foreman Qualifications & Skills
- Experience: 5+ years of advanced heavy truck/automotive repair experience, with a proven track record of fixing vehicles right the first time. Cummins, Paccar, Eaton type training and knowledge preferred.
- Leadership: Prior experience as a team lead or management helpful.
- Certifications: ASE Master Technician certification or equivalent OEM manufacturer training is required.
- Physical: Valid driver’s license (CDL preferred) with a clean driving record and can pass a drug test.
Shop Foreman Benefits:
- 16 days PTO plus holidays available during first year of employment
- Technician Efficiency Programs
- Immediate transition into new health insurance coverage
- Three different medical plans designed to fit your needs
- FSA/HSA plans to help with medical and childcare reimbursement
- Dental and Vision Insurance plans
- Short and Long-Term Disability
- Supplemental Term Life Insurance and other co-insurance options
- 401(k) with Match
- Multiple Tuition Reimbursement programs and scholarship opportunities
- Extensive in-house training
- Health and wellness benefits
- Doctor on Demand mobile app
- Verizon wireless employee discounts
- CDL re-imbursement program
- Safety glasses and boot allowance programs
- Multiple dealership locations to allow for relocation opportunities
- Endless advancement opportunities throughout the company
Allstate Peterbilt Group is an Equal Opportunity, Affirmative Action, Minority, Female, Veteran, and Disability employer. The company is also a drug-free workplace; candidates are required to pass a drug test before beginning employment.
Shift: Monday- Friday 8:00am -5:30pm
Pay: $40-$50 dependent on qualifications
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