Shop Supervisor & Rotating Equipment SME

A FirstCall Mechanical Company

SHOP SUPERVISOR & ROTATING EQUIPMENT SME

Location: Wellsville, NY

**Salary commensurate with Experience**

WHO IS FIRSTCALL MECHANICAL?

KATS is a rotating equipment service and maintenance company serving customers across the United States. Founded in 2022, KATS partnered with FirstCall Mechanical in 2025.

FirstCall Mechanical is a leading provider of commercial and industrial HVAC, building controls, electrical, and plumbing services. FirstCall serves a wide array of facility and customer types, including distribution centers, industrial plants, universities, airports, healthcare facilities, self-storage units, and more. With approximately 700 employees across Ohio, New York, Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas, FirstCall is committed to building durable partnerships. The company is actively expanding its operations nationwide and partnering with organizations that share its dedication to quality and customer satisfaction.

FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job.

BENEFITS OVERVIEW

FirstCall Mechanical values our employees' well-being, growth, and success! Employees are offered a robust benefits package, including:

• Competitive Weekly Pay
• Comprehensive Healthcare Coverage - Medical, Dental, Vision, + More (Includes some 100% Company-paid plans)
• Financial Resources - 401(k) Retirement Savings Plan with a 5% match, Life Insurance, Short & Long-Term Disability
• Time-Off & Holidays - Up to 4 weeks of Paid Off, 9 Paid Holidays + Veterans Day for Veterans
• Career Growth & Development- Company-sponsored education and career advancement programs like the FirstCall Academy, the Learning & Education Assistance Program (LEAP), and the FirstCall Progression Program
• Generous Referral Bonus of $2,500 per referral
• Role-Specific Perks - Company vehicle or allowance, mobile phone or phone allowance, uniforms, and work boot allowances

POSITION OVERVIEW

The Shop Supervisor will be responsible for all daily safety, quality, and production operations withing the service center. The Shop Supervisor will also provide technical support as needed.

JOB RESPONSIBILITIES

• Ensure all work within the shop is performed in a safe manner
• Ensure work within the shop is of acceptable quality levels
• Work with shop manager to manger staffing resources at appropriate levels
• Ensure shop scheduling supports planning and client requirements

ACCOUNTABILITIES

• Supervise all shop resources in a safe manner, ensure a safety first culture is in place
• Build a “team first” atmosphere among all employees
• Conduct morning start up meetings to communicate safety and production requirements
• Monitor risk assessments to ensure all jobs are being performed in a safe manner
• Provide technical support for machining, assembly, programming as needed and within scope of knowledge
• Monitor job activities documentation (shop books and Teams) to ensure proper documentation and filing (electronic and hard copy) is occurring
• Monitor utilization and indirect labor- recommend appropriate actions as needed
• Responsible for shop scheduling of personnel resource, in conjunction with the SC Manager
• Attend planning and scheduling meetings as needed
• Identify opportunities for process improvement, assemble teams to implement structured improvement activities
• Help manage critical projects as needed
• Work with engineering and drafting resources to enable shop requirements, engineered solutions, and other parts manufacturing requirements

ORGANIZATIONAL ALIGNMENT

This position reports to the local Director of Operations.