Shuttle Driver - Full Time

Overall:
To transport hotel guests & associates to designated destinations around the resort property. When not providing transportation services, this role will be staged at the entrance of the resort where they will greet guests, creating a memorable first impression.
Responsibilities:

Drive shuttle bus to and from designated destinations in a timely manner

Apply knowledge of commercial driving and skills in maneuvering vehicle at varying speed in difficult situations, such as inclement weather and heavy traffic

Greet guests and provide on boarding assistance

Ensure cleanliness of the vehicle; including interior and exterior

Inspect vehicle daily and report any damage or safety concerns immediately to management

Maintain accurate log of vehicle maintenance

Report any safety concern immediately to management

Maintain accurate log of services rendered

Create memorable experience during transportation service

Maintain 4-Star/4-Diamond standards of guest service.

Accept other special duties as requested by management.

Assist in keeping front entrance clean and tidy

Understand all emergency procedures

Understand all amenities and services offered at the Hotel and local area

Understand all Moments of Service scenarios

Qualifications:

Customer Service Oriented
Must be 21 years or older
Must pass pre-employment drug screen
Outgoing, friendly personality
Valid Class C North Carolina License required
Flexible schedule; including days, nights, weekends, and holidays
Ability to lift 50 lbs.
Ability to sit or stand for long periods of time
Ability to bend in order to lift heavy items