Site Administrative Director

Site Administrative Director:

The site admin will perform a range of tasks to ensure productivity and efficiency within the clinic. They will be fluent in company policies so they may efficiently find solutions for the clinical staff. Most importantly, the site admin should have a genuine desire to meet the needs of others and help children get into services with us. This role will report directly to the Manager of Scheduling and Intake.

Responsibilities:

• Building a thorough understanding of policies and procedures
• Organized note taking and record keeping
• Using the various software for scheduling, insurance verification, recording keeping, and timesheets following best practices to meet industry standards.
• Scheduling therapy sessions and preparing for billing
• Cultivating a positive experience for staff and families by meaningful interactions and support
• Liaise between the admin and clinical staff and guardians on strategies, solutions, updates, and concerns
• Keeping spreadsheets, documents and portals updated as accurately as possible

• General Office tasks (answering phones, scanning, building maintaince, and records management)

• All other duties assigned

Compensation & Benefits:

• This is an hourly non-exempt position
• Medical, Dental, Vision plans
• Accrued vacation and sick days
• Paid holidays
• Performance based increases

Job Type: Full-time

Schedule/Location:

• In person at our Hixson Clinic: 1961 Northpoint Blvd Ste 140, Hixson, TN 37343

• Monday to Friday roughly 7:30am-3:45pm