Site Director

Primary Function

The Site Director provides leadership and operational oversight for one BGCT school-based Club site, ensuring a safe, inclusive and high-quality Club Experience. This position is accountable for daily operations, staff leadership, intentional programming, membership engagement, data integrity and continuous improvement. The Site Director serves as BGCT’s primary school-site partner, building relationships that support youth and families.

Where an approved school partnership agreement applies, the Site Director dedicates 20 hours per week across at least three school days to jointly approved school assignments within the regular 40-hour schedule. BGCT retains employment supervision, and Club safety, staffing and program requirements take priority.

Key Roles and Essential Responsibilities

Club Safety and Daily Operations

• Implement and monitor BGCT child safety, Safe Passage, authorized pickup, emergency response and applicable licensing requirements.

• Direct daily site readiness, including facilities and shared space, supplies, equipment, member transitions and operational procedures.

• Maintain accurate attendance, membership records, incident documentation and required reports in MyClubHub and other designated systems.

• Respond to and promptly escalate safety concerns, incidents and operational barriers; ensure qualified coverage during school assignments or other absences.

• Steward site resources and coordinate staffing and purchasing within approved organizational processes.

Quality Programs and Youth Outcomes

• Lead intentional, inclusive and developmentally appropriate programming aligned with BGCT priorities and BGCA youth development practices.

• Ensure positive relationships, youth voice, effective behavior guidance and engaging activities are evident in the daily Club Experience.

• Review average daily attendance (ADA), participation, program observations, youth outcomes and member feedback to guide site-level improvement.

• Coach staff on program planning, implementation and quality improvement; monitor progress on identified goals.

People Leadership

• Lead, schedule, onboard, coach and evaluate assigned staff; provide clear direction, regular feedback and performance accountability.

• Maintain staffing plans and appropriate coverage for before-school, after-school and other scheduled services.

• Promote a collaborative, supportive and professional team culture that strengthens staff development and retention.

• Coordinate personnel needs, performance concerns and operational decisions with Club Operations leadership.

School Partnership and Family Engagement

• Fulfill school assignments only as specified in an approved partnership agreement, with activities jointly approved by school leadership and BGCT.

• Serve as the primary BGCT liaison to school administrators and staff, coordinating schedules, space, student transitions and agreed supports.

• Support membership recruitment, enrollment, attendance, retention and responsive family communication.

• Identify barriers to participation, address family concerns appropriately and protect confidential member and family information.

Additional Responsibilities

Participate in leadership meetings, professional development, safety initiatives, organizational projects and cross-site collaboration. Perform other related duties as assigned by the supervisor.