Site Reliability Engineer

Since our founding, IDEMIA Public Security has been on a mission to unlock the world and make it safer through our cutting-edge identity technologies. Our technology leadership makes us the partner of choice for hundreds of governments and thousands of enterprises in over 180 countries, including some of the biggest and most influential brands in the world. In applying our unique expertise in biometrics and cryptography, we enable our clients to unlock simpler and safer ways to pay, connect, access, identify, travel and protect public places at scale and in total security.

Our teams work from 5 continents and speak 100+ different languages. We strongly believe that our diversity is a key driver of innovation and performance.

Purpose

We are looking for a Site Reliability Engineer (SRE) with 3-6 years of experience in infrastructure, production support, and reliability engineering. The role focuses on ensuring the availability, scalability, performance, and reliability of production systems while driving automation and operational excellence.

Work location - Client place (Delhi)

Key Responsibilities:

• Monitor and maintain production systems to ensure high availability and reliability.
  • Proactively identify, troubleshoot, and resolve application, infrastructure, and platform issues.
  • Conduct incident management, root cause analysis (RCA), and post-incident reviews.
  • Build and enhance monitoring, alerting, and observability using tools such as Prometheus and Grafana.
  • Automate operational tasks using Python, Shell, or Bash scripting.
  • Support CI/CD deployments and release activities.
  • Manage containerized applications running on Docker and Kubernetes.
  • Perform capacity planning, performance tuning, and disaster recovery activities.
  • Collaborate with Development, QA, Security, and Infrastructure teams to improve system reliability and resilience.experience in infrastructure, production support, and reliability engineering. The role focuses on ensuring the availability, scalability, performance, and reliability of production systems while driving automation and operational excellence.

Required Skills:

• 3-5 years of experience in Site Reliability Engineering, Production Support, DevOps, or Infrastructure Operations.
  • Strong Linux administration and troubleshooting skills.
  • Experience with Kubernetes and Docker.
  • Hands-on experience with monitoring and observability tools (Prometheus, Grafana).
  • Proficiency in Python, Shell, or Bash scripting.
  • Understanding of networking fundamentals including TCP/IP, DNS, HTTP/HTTPS, and Load Balancers.
  • Experience with Git and CI/CD pipelines.
  • Knowledge of incident management, RCA, and system performance optimization.

Preferred:

• Experience with cloud platforms (AWS, Azure, or GCP).
  • Exposure to Terraform, Ansible, or Infrastructure as Code.
  • Understanding of SLI/SLO/SLA concepts.
  • Experience in high-availability and mission-critical production environments.