Site Reliability Engineer (SRE) Cloud Platform
Summary
SRE at FIS in Pune keeping the cloud-hosted Risk Management product reliable, observable, and scalable: IaC with Terraform/Ansible, CI/CD with Harness, and CloudWatch monitoring on AWS EKS, plus incident response and automation of operational toil.
About the role
What youll work on
- Ensuring and continuously improving the reliability, availability, performance, and scalability of our cloud services
- Working closely with Cloud Development teams to design for operability, reliability, and resilience
- Managing infrastructure using Infrastructure as Code (Terraform, Ansible)
- Running and improving CI/CD pipelines and deployment processes (Harness)
- Designing and maintaining monitoring, alerting, and observability (CloudWatch and related tools)
- Reducing operational toil through automation (deployments, upgrades, onboarding, incident response)
- Participating in incident handling and post-incident reviews, turning learnings into concrete improvements
- Contributing to standards, runbooks, and reusable patterns used across the global SRE team
What were looking for
- Hands-on experience with AWS in real production environments
- Practical experience with Kubernetes (EKS) and Docker
- Experience with Terraform, Harness and Ansible (or similar tooling)
- Familiarity with monitoring and logging concepts (CloudWatch, metrics, alerts)
- Good understanding of distributed systems and database technology (ideally Microsoft SQL Server) from an operational standpoint
- Solid troubleshooting skills across infrastructure, platform, and application layers
- Excellent communication skills and the ability to collaborate across teams and geographies
- A client-centric, can-do, ownership mindset with a desire to own problems end to end
Nice to have
- Previous experience in an SRE, DevOps, or production engineering role
- Knowledge of security and identity topics (IAM, networking, certificates, SSO)
- Exposure to financial systems or other high-reliability environments
What we offer
- Work on a long-lived, complex product with real engineering challenges
- A stable, skilled and fun team and long-term ownership, not short-term projects
- Collaboration with highly skilled global teams (Belgrade, Zurich, North America, and beyond)
- Time for learning, certifications, and skill development
- A culture that values engineering quality over firefighting
- Social events and team gatherings
- Competitive local compensation and benefits