SME Relationship Manager Team Leader

• Lead and supervise a team of SME Relationship Managers to ensure achievement of sales and portfolio quality targets.
  

• Oversee the development and maintenance of strong relationships with SME clients to drive business growth and customer satisfaction.
  

• Review and approve loan applications prepared by the team, ensuring accuracy and alignment with credit policies.
  

• Guide the team in assessing clients’ financial needs and providing tailored financial solutions.
  

• Monitor team performance, client portfolios, and market trends to identify business opportunities and mitigate risks.
  

• Coordinate with internal departments (Credit, Risk, and Operations) to ensure smooth and timely processing of SME applications.
  

• Conduct regular coaching sessions to enhance the team’s sales, credit analysis, and relationship management capabilities.
  

• Ensure high levels of customer retention through proactive portfolio management and service quality.
  

• Prepare performance reports and share feedback with management to support strategic decision-making.
  

Requirements

• Bachelor’s degree in Business Administration, Finance, Economics, or a related field.
  

• 5-7 years of experience in SME banking or lending, including solid experience in B2B sales and relationship management.
  

• Proven background in managing corporate or SME client portfolios and achieving business growth targets.
  

• Strong understanding of SME products, credit analysis, and financial statement evaluation.
  

• Demonstrated ability to build and maintain long-term relationships with business clients.
  

• Excellent leadership, coaching, and team management skills.