SoCal JCB - Shop Service Technician
Company Profile
SoCal JCB is a highly successful, fast-growing business. We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers.
Position Purpose
Reporting to the Service Manager. This position is responsible for repairing and maintaining various types of aerial and earth moving equipment.
Position Type
Non-Exempt
Major Tasks, Responsibilities & Key Accountabilities
Complete and turn in reports that capture all time and work completed
Provide diagnostic analysis, repair, or preventative maintenance for customer machines
Complete on-site system audits and evaluations
Practice and adhere to all safety and training
Minimum Qualifications
Strong written and verbal communication skills
1-3 years installing and maintaining machines
Ability to travel
Ability to lift up to 75 pounds
Computer skills needed perform diagnostics, complete reports, etc
Knowledge, Skills, Abilities & Competencies
Proficient in Microsoft Office software
Comfortable in an in-person office environment
Technical competence is a plus
Must be customer service oriented, flexible, and have a high energy level
Must have excellent follow-through skills
Must have a professional, polished, and sophisticated demeanor and be comfortable in most social settings
Must be open to domestic and international travel
Desire and proven ability to learn and grow
Job Conditions
Both office environment and occasionally manufacturing/factory environment
Subject to noise and temperature changes
Physical Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to:
Sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
The employee is occasionally required to stand and walk.
The employee must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus.
JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED.
JCB Inc. is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at https://www.jcb.com/en-gb/about/careers.
Disclaimer: This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.