Social Worker

Key Responsibilities

1. Patient Services & Support Coordination
   

· Facilitate admission and registration of new child patients under CanKids.

· Support doctors and families in planning treatment and associated cost estimations.

· Bridge communication between medical teams and families.

· Ensure support services including medicines, TSPs, lodging, blood, and hygiene awareness are provided.

· Regularly update treatment and support progress in the patient database.

1. Chattai Clinic and Hospital Unit Coordination
   

· Assist in operating Chattai Clinics and running daily CanKids hospital activities.

· Liaise with hospital authorities to ensure smooth functioning of assigned CHSUs.

· Oversee Parent Support Group (PSG) volunteers and patient-family engagement activities.

1. Documentation & Data Management
   

· Maintain complete and accurate documentation for new patients including ID verification and case files.

· Maintain and update patient databases (PIS/MSF/Salesforce).

· Coordinate documentation for government schemes, grants, and external support.

· Prepare monthly and quarterly reports for donors, hospital partners, and internal reporting.

1. Administrative & Financial Responsibilities
   

· Handle unit-level responsibilities including imprest fund management for medicine purchases and ward requirements.

· Administer assigned support programs including Jiv Daya or other donor-linked initiatives.

· Track FCRA fund usage and ensure compliance.

· Coordinate with the Program Officer and Medical Officer for operational matters.

1. Awareness & Community Engagement
   

· Conduct awareness sessions about childhood cancer in hospital and community settings.

· Disseminate the message of “You Are Not Alone” to families and caregivers.

· Participate in outreach activities, health camps, or advocacy programs.

Other Extended Duties

• Perform additional tasks as assigned by the Reporting Manager.
  

Requirements

Required Qualifications and Skills:

· Education: Masters in Social Work (MSW) from a recognized institution

· Experience: 2–3 years in social work, preferably in hospital/healthcare settings

Skills & Competencies:

· Computer literacy (MS Office, Internet)

· Good communication (spoken & written English)

· Knowledge/experience in pediatric oncology preferred

· Ability to coordinate with healthcare teams and beneficiaries

· Data management and report writing

· Empathy, problem-solving, and cultural sensitivity

Key Competencies:

· Compassionate and Patient-Centric Approach

· Case Management & Documentation

· Interpersonal & Communication Skills

· Stakeholder Coordination (internal & external)

· Multitasking & Time Management

· Teamwork and Adaptability