Social Worker (Program Coordinator)

The Inpatient Complex Care Social Worker Coordinator, is assigned to the Acute Care Social Work Program in Social Work Service at the New Mexico VA Health Care System (NMVAHCS). The Acute Care Social Work Program includes two general program areas (1) Inpatient Medicine, Surgery, Mental Health and (2) Outpatient Medical Specialties such as Renal/Dialysis, Hematology/Oncology, Emergency Department, Neurology, Complex Care Coordinator and Pain Management.

Duties include not limited to: 1. Performs program coordination duties as appropriate and/or requested by supervisor, Chief, Assistant Chief of Social Work Service, or designee. These may include but are not limited to the following: a. Oversees the daily operation of the program, develop policies and procedures for program operation, and prepare reports and statistics for facility, VISN, and national use. b. May be responsible for developing and monitoring staff compliance with practice, standards and guidelines on documentation, workload, data entry, ethical practice, and service delivery. c. Provides analysis and evaluation of clinical program data and computerized programs to identify systemwide trends and needs to enhance the quality of service. d. May be responsible for, or contribute to, the program's resource and fiscal management, monitoring control points developing the annual budget, operating within that budget, and accounting for appropriated funds. e. Administratively responsible for clinical programming and prepares reports and statistics for facility, VISN, and national use, including case reviews for NMVAHCS Complex Discharge Action Advisory Group (CDAAG). f. Provide leadership, direction, orientation, coaching, in-service training, staff development, and continuing education programs for assigned staff, and is responsible for training new employees assigned to the inpatient medical, surgery, and mental health units. g. Initiate and conduct a variety of program or service audits and complete designated clinical practice audits and reports, including productivity assessments. h. Oversee program operations and evaluations, identifying areas for improvement, gathering relevant data, assessing the data, developing and implementing ideas for improvement and evaluating efficacy of improvement efforts. i. Develops, implements, evaluates and reports on program performance, including assigned measures, monitors, data and other metrics of interest. 2. Incumbent provides direct care services. Provides independent and expert clinical psychosocial and case management services in a specialized area of practice to Veterans who tend to have serious and severe crisis's, may lack any familial and community support, may be poor self-monitors, may frequently fail to comply with instructions or treatment, or may have major deficits in coping skills and require continuing professional psychological support. Anticipated workload assignment is 70% of time. 3. The incumbent provides clinical supervision for licensure or certification. 4. The incumbent represents the program in contacts with other agencies and the public. 5. Explains veteran's treatment and progress to third parties as appropriate. Manages the quality control and evaluation of the professional services provided. Devises methods of obtaining data and evaluates data to determine the effectiveness of treatment. Identifies consistent qualities of successful treatment and of failed treatment. 6. The incumbent coordinates team reviews of medical records and assures that the documentation of the assigned staff reflects the services provided and meets requirements of JCAHO, VHA, Medical Center, and Social Work Service documentation policies and standards. 7. The incumbent ensures that clinical care within the assigned program meets the standards prescribed by local codes and is within the deliver care standards and guidelines in accordance with applicable grant and contract proposals, as appropriate. The incumbent intervenes to facilitate the program compliance of the program proposal or contract guidelines where appropriate. 8. Networks with community agencies to manage appropriate Veteran referrals. 9. The incumbent takes responsibility for improving professional skills, participating in planning, and executing specific staff development projects, attending seminars and institutes, and participating in training programs of other disciplines as requested. 10. Incumbent maintains productivity at the established required level. Work Schedule: Monday - Friday/ 8:30 AM - 4:30 PM Pay: Competitive salary and regular salary increases. Parental Leave: After 12 months of employment, up to 12 weeks of paid parental leave in connection with the birth, adoption, or foster care placement of a child. Child Care Subsidy: After 60 days of employment, full time employees with a total family income below $144,000 may be eligible for a childcare subsidy up to 25% of total eligible childcare costs for eligible children up to the monthly maximum of $416.66. Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Telework: Not Available Virtual: This is not a virtual position. Permanent Change of Station (PCS): Not Authorized Total Rewards of a Allied Health Professional

You must be a U.S. Citizen to apply for this job. Selective Service Registration is required for males born after 12/31/1959. Must be proficient in written and spoken English. Subject to background/security investigation. Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued identification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Complete all application requirements detailed in the "Required Documents" section of this announcement. As a condition of employment for accepting this position, you will be required to serve a 1 or 2-year trial period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your trial period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.