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Software Engineer III (Remote)

Open 60d posting dated 5 days ago

Summary

Build and scale an agentic chatbot platform for HR benefits, integrating LLMs, retrieval, and orchestration to deliver conversational AI solutions in a complex enterprise ecosystem.

Since 1998, Businessolver has delivered market-changing benefits technology and services supported by an intrinsic responsiveness to client needs. The company creates client programs that maximize benefits program investment, minimize risk exposure, and engage employees with easy-to-use solutions and communication tools to assist them in making wise and cost-efficient benefits selections. Founded by HR professionals, Businessolver's unwavering service-oriented culture and secure SaaS platform provide measurable success in its mission to provide complete client delight.

**Please be aware of recruitment scams. Businessolver does not make job offers outside of our official hiring process or request payment or sensitive personal information. You will never receive an offer of employment without meeting a hiring authority and having a "live" and face-to-face conversation.**

Job Overview:

We are currently seeking a Software Engineer III to help design, build, and scale or agentic chatbot platform. This role focuses on product delivery of conversational AI capabilities that solve business problems inside a complex benefits ecosystem.

The Gig:

  • Design, build, test, and deploy production software for an agentic chatbot platform across intake, orchestration, retrieval, answer generation, caching, and platform integrations
  • Deliver clean, efficient code based on sprint commitments and following code standards and best practices
  • Actively participate in discussions, coding, testing while continuously providing feedback and influential contributions
  • Work productively with the Product, Tech Leads, Architects, and partner teams to align on design strategy, trade-offs, and delivery approach
  • Provide strong merge request feedback focused on business requirements, correctness, security, performance, maintainability, and implementation risk
  • Communicate effectively with peers and customers to drive the right outcome for the team and customers through active listening, gaining diverse perspectives, direct testing, experience and considering overall design impact
  • Mentor and provide technical guidance to junior engineers
  • Creative thinking and proposing solutions to grow our business by delighting our clients May perform other duties as assigned

What you need to make the cut:

  • BS in Computer Science, CIS, Software Engineering or related degree
  • 8+ years of experience in Large Scale Enterprise Development
  • Extensive knowledge of Phyton, JAVA, SQL, XML, HTML, CSS, JavaScript/JQuery, backend service development, APIs, and frameworks such as FastAPI
  • Experience with LINUX, Eclipse IDE, GIT, JIRA, Agile Development Methodology and XSL is a plus
  • Experience with OpenAI or other LLM APIs, Prompt design, tool orchestration, response evaluation, retrieval, search, or reranking
  • Excellent written and verbal communication skills
  • Any experience with development in the following areas is helpful:
    • AWS and AWS Lambda’s
    • User interface development
    • Mobile development with HTML5 or Swift
    • Bootstrap, JQuery, or React Native
    • Billing and Payroll
    • Data import/export, SSO, or large-scale EDI

The pay range for this position is 103,600 - 162,000 per year (pay to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data).

This role is eligible to participate in the bonus incentive plan.

Other Compensation: If this position is full-time or part-time benefit eligible, you will receive a comprehensive benefits package which can be viewed here: https://businessolver.foleon.com/bsc/job-board-businessolver-virtual-benefits-guide/

Dear Applicant.

At Businessolver, we take our responsibility to protect our clients, employees, and company seriously and that begins with the hiring process.

Our approach is thoughtful and thorough. We’ve built a multi-layered screening process designed to identify top talent and ensure the integrity of every hire. This includes quickly filtering out individuals who may attempt to misrepresent themselves or act in bad faith.

We also partner with trusted, best-in-class providers to conduct background checks, verify identities, and confirm references. These steps aren’t just about compliance, they’re about ensuring fairness, safety, and trust for everyone involved.

Put simply: we will always confirm that you are who you say you are. It's just one of the many ways we uphold the standards that matter most, to you, to us, and to the people we serve.

With heart,
The Businessolver Recruiting Team


Businessolver is committed to maintaining an environment that protects client data. We train our employees to maintain leading class security practices and expect all employees to adhere to policy, procedures and controls.

(Applicable to all roles at an AVP, DIR, VP, Head Of or SVP and above level):

Serve as a security contact for the business unit. Responsible for driving adoption and compliance with information security and privacy practices. Serve as a liaison with the information security team on security and privacy matters.

Equal Opportunity at Businessolver:

Businessolver is an Affirmative Action and Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

#LI-Remote

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter

  • Briefly tell me about your Agentic AI experience: written answer
  • Please share your LinkedIn profile with us so we may get to know you better:
  • 1.1 Do you live OUTSIDE of the United States? Only U.S. based candidates (who live within one of the 48 contiguous states) will be considered for this role. BUSINESSOLVER DOES NOT HAVE THE ABILITY TO HIRE (OR PAY) EMPLOYEES OUTSIDE OF THE U.S. choose one
  • 1.2 Please provide us with your preferred name (include both first & last name). This is the name you would use on a day-to-day basis (i.e. e-mail, phone conversations etc.).
  • 1.3 Please provide us with your legal FIRST name as it would need to appear on government documents (such as I-9 forms etc.).
  • 1.4 Please provide us with your middle initial. If you do not have a middle initial please disregard this question (we request candidate's middle initials in order to differentiate between duplicates of the same name).
  • 1.5 Please provide us with your legal LAST name as it would need to appear on government documents (such as I-9 and tax forms etc.).
  • 1.6 Please provide us with your current STREET ADDRESS (location where you permanently reside and will work in this role). Not, including City, State & ZIP code.
  • 1.7 Please provide us with the NAME of YOUR CURRENT HOME CITY.
  • 1.8 Please provide us with the NAME of YOUR CURRENT HOME STATE. choose one
  • 1.9 Please provide us YOUR CURRENT HOME ZIP CODE.
  • 2.0 Are you currently authorized to work in the United States? choose one
  • 2.1 Do you now, or in the future, require visa sponsorship to continue working in the United States? choose one
  • 2.2 Have you previously been an employee of Businessolver? Candidates who knowingly falsify this field will be removed from consideration. choose one
  • 2.3 Do you have any family members who are currently employed by, or have previously worked for, Businessolver? choose one
  • 2.4 If you indicated “yes” to the question above, please share each family member’s name AND your relationship with them. If you do not have family members who work, or have worked, at Businessolver, please type in the word "NONE".
  • 2.6 Please share the name of your current employer. If unemployed, please share the name of your last employer.
  • 2.7 Please also share your current, or most recent, job title.
  • 2.9 Do you have previous experience supporting healthcare related benefits administration including working with Insurance Brokers, Benefit Outsourcers, Insurance Providers etc.? choose one
  • 3.0 I certify that all my answers on this application are true and complete. I understand that the falsification, omission, or misrepresentation of fact on this application (or any other accompanying or required documents) may be cause for denial of employment or immediate termination of employment if hired, regardless of when or how discovered. I also authorize the investigation and verification of all statements and information contained in this application. I authorize the company and/or its agents to verify any of this information including, but not limited to criminal history, employment credit reports, employment, and motor vehicle driving records. I release from all liability anyone supplying such information and I also release Businessolver from all liability that might result from conducting an investigation. If I am hired by Businessolver I understand and agree that employment is at will and can be terminated for any reason with or without cause and with or without notice, at any time, at the option of Businessolver or myself. This employment application becomes part of the terms and conditions of employment. choose one
  • 3.1 Businessolver uses text messaging to help move you through the interview process quickly. We text to share process updates, schedule interviews, and be more available to support you during the process. Select YES, if we can text you. You can opt-out at any time by replying STOP. choose one
  • 2.5 Do you currently work for a client of Businessolver? choose one

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