Software Engineer
Job Descriptions:
- Participate in the implementation and delivery of telecommunications software projects.
- Provide technical support services, including system configuration, business operations support, and system upgrade activities.
- Deliver Level 2 and Level 3 technical support to both existing and new customers, ensuring timely issue resolution.
- Prepare test plans, develop test cases, and execute testing activities across various project phases to ensure system quality and performance.
- Coordinate with external parties, vendors, and stakeholders to support system integration, issue investigation, and troubleshooting activities.
- Perform any other duties and responsibilities as assigned by the Project Manager.
Job Requirements:
- Bachelor's Degree in Information Technology, Computer Science, Electrical/Electronic Engineering, or a related discipline.
- Proficiency in at least one of the following technical areas: databases (MySQL, PL/SQL), Linux, Python, or Shell scripting.
- Prior experience in telecommunications BSS (Business Support Systems) projects will be an advantage.
- Strong analytical and problem-solving abilities, with a proactive mindset and customer-focused approach.
- Self-motivated team player with the ability to work independently and manage responsibilities effectively.