Solution Architect

Sitting at the intersection of sales and delivery, this role partners with Sales and Delivery teams to shape compelling, feasible solutions, produce High-Level Solution Overviews and POCs, evaluate solution blueprints, and guarantee seamless handovers to Execute delivery teams.

KEY RELATIONSHIPS

• Head of Engineering: Direct reporting line for technical pre-sales strategy, solution architecture, and practice alignment.
• Sales Directors and Marketing: Collaborate on pitches, RFPs, commercial estimates, and thought leadership campaigns.
• Envision & Explore Teams: Partner during discovery phases to refine current state and detail future state architectures.
• Execute Delivery Teams: Lead structured handovers, capturing pre-sales intent, assumptions, and solution blueprints.
• Senior Client Technical Leaders: Act as go-to technical advisor, understanding business goals and technical roadmaps.

KEY RESPONSIBILITIES

Technical Sales Support and Account Advisory

• Collaborate with Sales Directors to develop and deliver compelling pitches, proposals, RFPs, and RFIs, providing technical validation to ensure proposed solutions are accurate and feasible.
• Actively participate in client calls and discovery sessions to capture business and technical requirements for internal teams.
• Provide estimates, feasibility checks, and margin awareness to support commercial decisions early in the sales cycle.
• Collaborate with Marketing and the wider RUSH team to create compelling collateral, campaigns, and thought leadership tailored to our services.
• Develop deep, trusted relationships with senior technical leaders and decision-makers within key accounts, acting as their go-to advisor to influence strategy and position our solutions as integral to their success.

Solution Definition, Estimation and AI Positioning

• Translate client requirements into clear high-level solution options and risks for internal teams and clients.
• Develop solution concepts, present/deliver them clearly to clients, and create proof-of-concepts (POCs) to demonstrate feasibility.
• Provide estimates and confirm feasibility of proposed approaches, ensuring operational alignment and healthy margins.
• Evaluate emerging AI architectures, agentic systems, and vendor tools to incorporate cutting-edge AI capability into client pre-sales proposals and solution designs.
• Articulate AI risks, feasibility, cost models, and data governance frameworks to client stakeholders during pre-sales and Envision phases.

Technical Enablement & Execution Handover

• Act as the bridge between Sales, Envision, and Explore phases to the Execute Delivery team, ensuring all pre-sales knowledge, assumptions, and solution intent are captured in a structured way that sets projects up for success.
• Partner with Delivery people to align client expectations with operational capabilities and delivery realities.
• Produce and maintain High-Level Solution Overviews (HLSOs) summarizing business context, key requirements, assumptions, risks, and proposed solution approach for each opportunity.
• Serve as the primary technical authority in pre-sales engagements, establishing trust by articulating technical solutions and knowledge, and adding strategic value.
• Guarantee project success from the outset by delivering a well-documented and robust handover, empowering delivery teams to proceed with a clear, unambiguous understanding of the solution and client objectives.