Solutions Architect

The Solutions Architect is the technical owner of a client engagement from the first sales meeting through solution sign-off. You will translate a client's fraud and risk requirements into a designed solution that marries Sign3's products with the customisations a given bank or fintech needs, and you will drive that design through our internal product, data, and engineering teams. This is a high-impact, client-facing, cross-functional role requiring strong technical design skills, fluency in the BFSI fraud domain, and the ability to speak credibly to both a bank's CISO and your own backend engineers.

The candidate will have responsibilities across the following functions:

Discovery and requirement shaping:

• Lead detailed technical discovery after the initial sales meeting to uncover the client's true needs, fraud typologies, risk drivers, dependencies, and constraints.
• Probe beyond the stated ask to identify the real problem, integration realities, and what success looks like for the client.
• Solution design.
• Map client requirements against Sign3's product suite and define where standard products fit and where customisation is required.
• Produce a clear customization/requirement specification and an end-to-end solution architecture covering data flows, integration patterns, deployment model (SaaS / on-prem/dedicated tenancy), latency, scalability, security, and SLA expectations.
• Design for the deployment constraints typical of Indian banks' on-premise and dedicated-tenancy environments, multi-AZ availability, and bank-grade security postures.

Cross-functional orchestration:

• Work hand-in-glove with product, data, and engineering teams to validate feasibility, scope customisations, and size effort/cost before commitments are made to the client.
• Act as the translation layer between commercial intent and technical reality, ensuring what is sold can be built.
• Pre-sales support & technical win
• Deliver technical presentations, tailored demos, scoping sessions, and proof-of-concept design.
• Own responses to RFIs/RFPs and partner with the client's InfoSec teams to complete security questionnaires and compliance reviews (including RBI-framework and DPDP-related requirements).
• Guide how Sign3 signals integrate into the client's broader risk-decisioning stack.

Requirements:

• 7-12 years in solution architecture, pre-sales engineering, or technical consulting, ideally with a portion in a dedicated solutions/architect role.
• Demonstrated experience designing enterprise solutions in fraud detection, risk management, fraud risk, identity, payments, or BFSI technology.
• Strong grasp of API design, integration patterns, message brokers (e. g., Kafka), distributed systems, and designing for high availability, scalability, performance, and security.
• Ability to interface credibly with both C-level/business stakeholders and engineering teams; excellent communication and project management skills.
• Comfort working through ambiguity in a fast-growing, startup environment.

Preferred / Bonus:

• Direct exposure to the Indian banking/NBFC/fintech ecosystem and large-bank procurement processes.
• Familiarity with behavioural biometrics, device intelligence, or ML/AI model integration and data pipelines.
• Working knowledge of the RBI regulatory landscape (EWS, fraud risk management directions, IT outsourcing) and DPDP Act implications.
• Cloud certification (AWS / Azure Solutions Architect).
• Experience with on-premise and dedicated-tenancy enterprise deployments.