Solutions engineer

A solutions engineer bridges the gap between technical products and business needs by partnering with sales teams to design, present, and validate technical solutions for clients.

Core Responsibilities

Technical Discovery: Lead discovery calls with prospective clients to identify operational pain points, workflows, and technical requirements.
Product Demonstrations: Deliver tailored software or hardware presentations, whiteboarding sessions, and proof-of-concept (POC) tests.
Sales Support: Partner with account executives to answer complex technical inquiries and help accelerate deal cycles.
Product Feedback: Relay client requirements and feature requests back to internal product and engineering teams.

Design Tools: High proficiency in AutoCAD and Microsoft Office (Advanced Excel).

Data Analysis: Strong ability to perform data analysis to drive solution design, including throughput calculations, inventory profiling, and performance modeling.

Supply Chain & E-commerce: Deep knowledge of supply chain logistics and e-commerce operations, including order fulfillment strategies and seasonal peak management.

System Architecture: Architectural knowledge in electrical, mechanical, and software products related to automation.

Automation Expertise: Strong experience in Material Handling Automation, preferably with sorters, conveyors, and integrated system design.

Software Systems: Deep understanding of Warehouse Management Systems (WMS) and warehouse operation optimization.