Solutions Engineer
OpenLM Solutions Engineer
Summary
A presales-customer-success hybrid role at OpenLM, a software license management vendor: the hire runs tailored demos and POCs for prospects, troubleshoots license-server and integration issues for US accounts, and identifies upsell opportunities, with a growth path into Key Account Manager. Core exposure includes EDA/CAD/HPC environments, IT infrastructure, and CRM tools like Zoho or Salesforce.
OpenLM is looking for a curious, technically
minded Technical Account Executive to join our US team. This is a
hybrid role sitting at the intersection of presales, technical
support, and customer business partnership. You will work directly
with prospects and customers — understanding their engineering and
IT environments, demonstrating our software license management
platform, and ensuring their long-term success.
This
is a growth role. Strong performers will be developed into Key
Account Managers or Business Managers, taking ownership of strategic
accounts and regional revenue targets.
WHAT YOU WILL DO
Presales
& Solution Consulting
Run product demonstrations tailored to each prospect's technical environment (EDA, CAD, engineering software stacks).
Respond to RFPs and technical questionnaires; prepare evaluation plans and proof-of-concept scopes.
Partner with the sales team to qualify opportunities and move deals through the pipeline.
Customer
Success & Technical Support
Serve as the primary technical point of contact for a portfolio of US accounts post-sale.
Troubleshoot license server issues, integration questions, and deployment challenges.
Conduct periodic business reviews and usage health checks with customer stakeholders.
Business
& Account Development
Understand each customer's license optimization goals, IT governance requirements, and budget cycles.
Identify upsell and expansion opportunities; collaborate with account owners on renewal strategies.
Build relationships across IT, procurement, and engineering personas within customer organizations.
Requirements
Required
Bachelor's degree in Computer Science, Engineering, Information Systems, or a related field preferred; equivalent hands-on technical experience will be considered.
0–3 years of experience in a technical sales, solutions engineering, or support role (internships count).
Comfortable discussing technical topics — servers, networks, software licensing, or IT infrastructure.
Strong written and verbal communication; confident presenting to both technical and business audiences.
Self-starter who can manage a pipeline, follow up diligently, and work independently across time zones.
Nice
to Have
Familiarity with software license management, EDA tools, CAD/CAM, or HPC environments.
Experience with CRM tools (Zoho, Salesforce, or similar) and sales pipeline management.
Exposure to enterprise SaaS sales cycles or B2B account management.
Second language is a plus — our US customer base spans global engineering teams.
Benefits
YOUR GROWTH PATH
We
promote from within. Here is what a typical trajectory looks like at
OpenLM:
Stage | Focus | Timeline |
Technical
Account Executive | Presales,
POC delivery, technical support, early account ownership | Now
→ Year 2 |
Key
Account Manager | Own a
strategic account portfolio; renewals, expansions, exec
relationships | Year
2–3 |
Business
Manager – US | P&L
ownership for the US region; team coordination, partner strategy | Year
3+ |
WHY OPENLM
Global impact — our platform is used by aerospace, automotive, defense, and R&D teams in 40+ countries.
Real ownership from day one — you will run POCs, lead calls, and manage accounts, not just shadow seniors.
Fast-growing company with a flat structure — your ideas reach leadership quickly.
Remote-friendly with a collaborative team across the US, India, Japan, and Europe.
Competitive base salary, performance bonus, for strong performers.